WARRANTY / MAINTENANCE
We stand by our products. Period.
Raydon has delivered products and supported soldier training all over the world. We support training systems located in all 54 U.S. states and territories. We have also delivered training systems to US Army operating bases in Germany, Italy, and Kuwait. Raydon supports all our fielded systems with aggressive logistics support, operating with the goal of 100% training availability — significantly higher than the industry standard for VR training systems.
Raydon provides several types of support, including a 24/7 help desk, field-based services, train the trainer, and a technical refresh for your existing equipment. Maintenance and extended maintenance plans are available. Additionally, Raydon can take care of the logistics and transportation of your equipment from site to site, or help you to administer the training in support of training events. Our reputation is built on the core belief that product and customer support is paramount, allowing the customer to maximize their return on training investment.